As a Tasting Room Attendant, you are the friendly face of Raw Cider and the gracious host in our living room. You provide a warm and welcoming space for guests to relax while enjoying our cider. You have all the tools to answer any guest's question about production methods, flavor profiles, and pricing, and you love sharing your knowledge with them. Sales is a huge part of this position, but you prioritize it with a friendly and approachable attitude. Our goal is to make guests feel at home enough to want to take some of the experience home with them, and you're always happy to assist them with that. Reports to the Tasting Room Manager.

Work Schedule:

• Part-Time Afternoons, Evenings & Weekends (16-24 hours)

Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Upon arrival, welcomes and engages with all guests, tour drivers, and other industry visitors in a friendly and knowledgeable manner
• Builds strong relationships with our guests
• Follows daily and weekly cleaning schedules and execute proper cleaning protocols
• Participates in educational activities to develop a deep understanding of cider/perry and hospitality
• Shares knowledge with our guests about what makes our ciders and operations unique compared to others such as wine, vineyards, and wineries
• Assists customers in selecting products based on their needs/wants and answer any questions they have
• Manages daily tasting room operations, including serving cider/perry, providing limited food service, processing payments, and maintaining guest profiles and product information
• Provides excellent customer service in person, over the phone, and via email
• Keeps track of retail sales and generate POS reports
• Maintains a professional, positive, upbeat, and exciting attitude to enhance the atmosphere in the tasting room
• All other duties as assigned

Knowledge, Skills, and Abilities:

• Strong knowledge of and enthusiasm for cider, and/or desire to learn
• Focus on providing great hospitality and customer service
• Detail oriented, multi-tasker, and self –motivated
• Must be a team player and get along well with others
• Strong computer proficiency and data entry experience preferred
• Able to work in fast-paced environment
• Professional appearance and upbeat demeanor

Required Qualifications:

• Must be 21 years of age or older and possess or be able to obtain an OLCC permit and Food Handlers card within 30 days
• Must be able to work a flexible schedule, including weekends
• Must be able to lift 50lbs
• Must be able to work in a fast-paced environment
• Must be motivated to reach and exceed sales goals set forth by management

Preferred Qualifications:

• Previous bar tending or tasting room experience

Who we are:

At RAW Cider Company, we use traditional methods, mostly of French origin, blended with a contemporary approach to produce clean, balanced, and interesting cider products. Our ciders are fermented using the natural yeast present on the fruit at the time of harvest. We follow a light-handed approach, guided by a thorough understanding of biology and chemistry, which allows us to let the fruit ferment naturally with minimal interference. We Work with Wild, which means we select the best of what nature offers and delicately guide it into a bottle for you to enjoy.

RAW Cider Co. is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, disability or any other basis prohibited by law.